frequently asked

QUESTIONS

 

Do you provide high resolution images for all the photos taken at the event? and Raw files?

I provide high-resolution .JPG files but do not offer RAW files. While I shoot in RAW for the highest quality, all delivered images are professionally edited in JPG format.

If you’d like additional edits, I offer:

  • Color adjustment: $15 per photo

  • Retouching: $60 per photo

  • Bundle discount: Available when purchasing 10 or more

To select extra photos for editing, you can browse the web-size preview images in your online gallery. Once payment is received, the turnaround time for additional edits is approximately two weeks.

 

Do you charge a travel fee? For what distance? What does that cover?

 

Travel & Accommodation Policy

  • No travel fees for photoshoots within 1 hours drive from Downtown San Francisco.

  • Early morning shoots (before 8:30 AM) require hotel accommodation near the first location for the night before.

  • Destination weddings: I will provide a detailed travel quote based on airfare, lodging, transportation, and the time required for travel. All travel expenses need to be covered, including:

    • 3 nights of hotel accommodation

    • Round-trip airfare

    • Round-trip airport transportation and car accommodation

 

What is your refund or cancellation policy? (In case of unforeseen COVID issues)

 

The deposit is not refundable. When we meet unforeseen issues like Covid, you can reschedule to the day that works for both of us without extra charge and the deposit will save as credits for one year if the reschedule time is uncertain. For any other issue, there will be one time to reschedule with no extra charge if I get informed three months before the shooting day. There is $300 reschedule fee if I get informed to reschedule the photoshoot day less than three month. There is $600 reschedule fee if you reschedule the photoshoot day less 10 days before the shooting day. For engagement/prewedding, I will also save the day after the shooting day as back up day or the most recent available day in case of weather issue like raining, storm etc.

 

Are you able to take specific pictures requested, such as: 1st look, wedding site, cake, etc.?

 

Yes! I recommend preparing a family and bridal party list and sending it to me along with your wedding schedule.

If you have any surprise plans—such as a first look, cake cutting, or any special moments—please let me know when we go over the details of your timeline so I can be fully prepared to capture them.

 

I do not want to have my photos posted anywhere nor be used for social media or any promotional purpose, is that something you can change in your contract?

 

There will be pretty expensive charge to add additional privacy or confidential terms in the contract. The price will depend on how long the privacy term will apply on. For example, you want the privacy terms to hold for decades. Since that means I need to give up the copyright and marketing value for the photos. The package price will be tripled and up. Also, the consistency of the wedding photography business is relied on the social media to keep posting/blogging and each photos I took have great marketing value behind to win the contest reward and draw lots of engaged people to my account, that is why the additional confidential agreement will cost more shooting fee to cover the potential investment value behind my high quality photos.

 

What happens if you get sick on that day and are unable to make it?

 

Barring extraordinary circumstances or unforeseen disasters, I will be present for your wedding.

  • If you book two photographers, the second photographer will have a style consistent with mine and serve as a backup.

  • If you book only one photographer, in the rare event of an emergency preventing my attendance, I will make every effort to secure a qualified replacement through my professional network.

In the event of an extreme circumstance that renders me (Jim Lee) personally unable to perform the photography, the Client may choose to nullify this contract, and any deposit or balance paid will be fully refunded.

 

Will we have the rights to the images?

 

Clients have full rights for personal use, including making prints, creating albums, and sharing photos on social media. However, copyrights remain with Jim Lee Vision, meaning the images cannot be used for commercial purposes, re-edited, or modified before posting on social media.

If you work in the photography or art industry, proper credit to Jim Lee Vision is required when sharing the images online.

 

Would the 6 hours or 8 hours photoshoot be continuous, or could it be split into 2 photoshoots?

 

Yes, the engagement/pre-wedding package is a continuous session. In most cases, it takes place in a single city and is completed within one day, avoiding the need for additional makeup sessions and extra costs.

However, there is flexibility if you plan something special, such as a road trip or hiking adventure. In such cases, any additional round-trip travel expenses or overnight accommodations would need to be covered.

If, after reviewing your plans, I find that splitting session into multiple days would be more practical and beneficial, I’ll be happy to accommodate that.

 

What equipment do you use? Do you have back up equipment?

 

I use Canon Eos R5 Lenses: EF 24mm f1.4 L, 35mm f1.4 L II, 50mm f1.2 L, RF 85mm f1.2, RF 70-200mm F2.8, multiple professional flashlights and LED lights , lots of memory cards for dual saving images

 
 
 
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